Concep Send for InterAction | Release Notes 2024

🎁 New Feature     |     ✅ Enhancement     |     🛠️ Bug fix

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v3.15 (Minor Release)   20th November

🎁

List Sync: Automatic opt-in for suppression folders

List Sync's suppression feature automatically opts out contacts in Concep when they are added to suppression folders in InterAction. To ensure data consistency between platforms, List Sync now also handles the opt-in process seamlessly. When a contact is removed from a suppression folder in the CRM, they are automatically opted back in within Concep, saving you the time and effort of manual updates. If you're interested in configuring suppression syncs, please contact Support.

🎁	Preference Manager: Search across specific folder
	Older versions of Preference Manager searched the entire CRM when checking whether a contact already exists. To give you more control, we've introduced a configuration which enables only the source folder to be checked for duplicates before creating a new contact. If you are interested in having this configured for your site, please reach out to Services.

 

🎁	Preference Manager: Mandatory checkbox on preferences page
	Ensure that all contacts consent to data processing by adding a mandatory checkbox to the preferences page. We will only process the data once the checkbox has been checked.

✅	Contacts: Separate multi-line address with comma
	Given addresses are captured in a multi-line field in InterAction, we have enhanced the import of addresses to comma separate the address when they span multiple lines. This ensures proper formatting when auto-populating surveys with a contact's address details.

✅	Security: Remediation of penetration test vulnerabilities
	As part of our commitment to ensure our application is as secure as our customers demand, we have recently completed our latest application security test and resolved a handful of vulnerabilities that were flagged.

 

v3.14 (Minor Release)   24th July

🎁	Preference Manager: Add consent fields to sign-up and preferences forms
	Added support for consent fields, which allow for hidden fields to be added to the site. When the form is submitted, the corresponding field is updated in InterAction which enables you to accurately track consent. If you would like to add a hidden consent field to your site, please reach out to our Services team.

 

🛠️

Surveys: Responses mapped to "city" fields creating duplicate contacts

In the event a question was mapped to a "city" field and the response for this field exceeded 35 characters, the contact was failing to fully create since the field limit in InterAction is 35 characters. The retry logic was causing several contacts to be half created, resulting in duplicates. To resolve, we now truncate submissions for the city field to the first 32 characters plus an ellipsis. NB: You can still find the full response in the survey activity.

 

v3.13 (Minor Release)   3rd July

✅	Preference Manager: Capturing yes/no field values via a checkbox
	Previously, values for yes/no fields could only be captured via a drop-down. To provide a simpler interface for end users who are signing up, we now allow yes/no fields to be displayed as checkboxes on the form. If you would like to amend your site to capture yes/no fields via a checkbox, please reach out to our Services team.

 

v3.12 (Point Release)   24th June

🛠️	Preference Manager: Activities contain irrelevant fields
	In the event that multiple fields in InterAction have exactly the same name, these were being pulled into the Preference Manager activities. This has been resolved.

 

v3.11 (Point Release)   24th April

🛠️	Surveys: Resolved issue where Sub Question setting was not visible
	For surveys integrated with InterAction, the new Sub Questions setting (released in EMS v60.13) was not appearing. This has been resolved.