Adding and changing recipients of an Issue

Note: Publications are not available in all accounts. To access this advanced feature, please contact your Account Manager.

Whether or not new contacts added after an issue was published will receive that issue, will depend on the settings for the publication (as established by the publisher) and the recipients that you had selected for the publication (either all contacts or certain groups).

For publications that are Sent Automatically:

If you had selected all contacts to receive the publication:
- Any additional contacts that were added after the issue was created WILL NOT be automatically added to the campaign
- You must manually edit the Recipients step to select the additional contacts or remove and then re-add all contacts
- Otherwise those additional contacts will start receiving the emails after the next issue is created

If you had selected certain groups to receive the publication:
- Those groups will be re-added at the time of scheduling (which is 30 minutes prior to the distribution time)
- This means any additional contacts that were added to those groups after the issue was created WILL be added to the campaign
- But any contacts that were removed from the groups after the issue was created WILL NOT be automatically removed from the campaign

For publications that are Sent by User:

If you had selected all contacts to receive the publication:
- There is no updating prior to sending
- You must manually edit the Recipients step to select the additional contacts or remove and then re-add all contacts
- Otherwise those additional contacts will start receiving the emails after the next issue is created

If you had selected certain groups to receive the publication:
- There is no updating to or groups prior to sending
- You must manually edit the Recipients step to select the additional groups or remove and then re-add all groups
- Otherwise those additional contacts will start receiving the emails after the next issue is created

After you have enabled a publication, if you need to change the contacts or groups that each issue will be sent to, you can edit the recipients for the publication.

To edit the recipients for all new issues of a publication:

1. Click the Publications tab on the Home page.
2. In the Publications Available tab, click the down arrow icon next to the publication, and select Edit Recipients.
3. Choose if you want each new issue of the publication to be sent to all of your contacts or to certain groups. Click All Contacts to send the publication to all contacts, or click Select Groups to choose specific groups.