Concep SEND
Campaigns
- What makes a good confirmation email?
- Removing the tracking pixel from HTML emails
- Insert image from URL
- Adding preview text to your email campaigns
- How to embed a survey into a campaign using an iframe
- How to create a Dynamic Banner
Contacts
- How to clean and segment your contact lists
- Opt out workflow
- How to import contacts into Concep Send
- How to export a list from Outlook to import into Concep Send
- How to opt-out a contact
- How to configure the Opt Out screen
Templates
- Importing Web Safe Fonts into your Templates
- How to create a Drag and Drop Template with the builder
- Concep recommended specifications and dimensions for building a Template
- What are the different Drag and Drop content areas?
- Drag and Drop - The Building Blocks
- Drag and Drop - What is a Block?
Reporting
- Activity Report notification email
- Updating the palette of the charts in your reports
- Reporting Kits
- Campaign / Survey Management Best Practice
- Interpreting Your Email Statistics
- What exactly is a view?
Surveys
- Survey Scoring
- Sub Questions: What are they and how do I set them up?
- What changes can I make to surveys where responses have already been recorded?
- ON24 Integration
- How to lock questions within a Survey template
- How to setup multi language surveys and use ISO codes
General System
- Creating an email automation workflow using Autoresponders
- Gmail and Yahoo Mail: Information regarding new sender requirements
- Steps to follow should your account become compromised
- Send account notifications to multiple inboxes
- How to create a webinar workflow in Send
- Received a "Login from new IP address" notification? Find out how to check if it was you
Administration and Settings
- How to change the email address within your user account
- Shared access
- How to delete a Survey Template
- How to add UTM tags to your links
- Transactional emails/Non marketing communications
- Administrator Settings
Publications
- Publications Overview
- How to create a Publication
- Create and Publish an Issue
- Adding and changing recipients of an Issue
- Edit or Cancel an Issue
- Share and Enable Publications
Releases
- Release Notes - Q2 2024
- Release Notes - Q1 2024
- Release Notes - Q4 2023
- Release Notes - Q3 2023
- Version 54/55 Release Notes
- Version 53 Release Notes